MyChart has your records. VisitRecall captures the visit. If that sentence lands, you already get the distinction — but there’s more to it once you see multiple providers.
What MyChart does
MyChart (and similar portals) give you access to your provider’s EMR: past visit notes, lab results, imaging reports, secure messaging, appointment scheduling, and bills. For a single hospital system it’s genuinely useful — use it.
What MyChart doesn’t do
It doesn’t capture the conversation — only the note your provider chose to write. It’s tied to one health system at a time; every new provider on a different EMR is a new island. Summaries, when they exist, are written for other clinicians, not for you. And there’s no unified cross-provider view — MyChart for one hospital doesn’t talk to MyChart for another.
What VisitRecall adds
The conversation itself — a plain-English summary of what was actually said. Cross-provider unification — your PCP, specialists, urgent care, all on one timeline regardless of their EMR vendor. Longitudinal tracking of labs, vitals, and medications that doesn’t depend on any single hospital’s portal.
Using both together
Many VisitRecall users do this: MyChart stays as their portal for messaging and lab results at their hospital; VisitRecall becomes the unified longitudinal layer across all providers, with the conversation from each visit captured.
How VisitRecall fits in
Start at lab tracking for the cross-provider view and health journal for the capture layer.
FAQ
Can VisitRecall pull from MyChart?
Importing records and lab history is on the roadmap; see the product pages for current capability.
Do I need to cancel MyChart?
No — most users keep both. Different jobs.
What if my doctor isn’t on Epic?
That’s exactly the case VisitRecall is built for — a patient-owned layer that isn’t tied to any EMR vendor.