Abridge is one of the best ambient scribes a clinician can have. VisitRecall is a patient-side record. They’re not competitors — they live on opposite sides of the exam room.
What Abridge does
Abridge listens during the visit and writes the clinical note for the provider. It handles the documentation burden so the doctor can actually look at you. It’s genuinely good for clinicians, and genuinely good for patients who want their doctor’s attention rather than their doctor’s keyboard.
What that means for you as a patient
When your doctor uses Abridge, their notes get more accurate and more complete. That’s good. But the note goes into their EMR — it’s not something you take home, search, or share with your family. You don’t get the audio, the summary, or the ability to revisit what was said.
What VisitRecall adds
A patient-side record: the summary you can read, search, share with a partner or adult child, and track over months and years. Works in any visit, with any provider, whether or not they use Abridge on their end. Designed for you, not for your clinic’s billing department.
Can you use both?
Yes — and increasingly, people do. Your doctor runs Abridge for their chart. You run VisitRecall for your life. The visit becomes documented twice, from two angles, and both of you have what you need.
How VisitRecall fits in
See the health journal and family profiles for the patient-side layer.
FAQ
Do I need permission to record?
Practices vary; most providers are fine with patients recording for personal use. VisitRecall includes a short script to make the ask easy.
Does Abridge give me a copy?
The note lives in the clinician’s EMR; you’d see the clinician’s version through their patient portal.
What if my doctor already uses Abridge — is VisitRecall redundant?
No. Different record, different audience, different job.
