We’re here to make your patients better patients.
VisitRecall is a tool for your patients, not another system for you. It helps them show up more prepared, leave more informed, and follow through on what you discussed — without changing anything about how you practice.
We love our providers. This isn’t about creating stress.
We know the first thing that crosses your mind: liability. We get it. That’s why we built VisitRecall with strict guardrails. Recordings are governed by our Terms of Service, which explicitly prohibit their use for legal purposes. This isn’t a gotcha tool. It’s a comprehension tool.
Our goal is simple: strengthen the relationship between you and your patient. When patients understand what you said, they trust you more, follow through more, and call back less.
Better conversations, right in the room
While your patient’s visit is happening, VisitRecall surfaces real-time questions for them to consider asking — based on their personal values, health history, and what matters most to them.
These aren’t generic questions off a checklist. They’re things your patient might not think to bring up — concerns about how a treatment fits their life, questions about side effects they’re worried about, topics their family has been asking about. The kind of context that makes a 15-minute visit dramatically more productive for both of you.
After the visit, they actually remember what you said
Patients forget 40–80% of what they hear in a medical appointment. With VisitRecall, they get a clear, organized summary they can review on their own time — every medical term explained in plain language, next steps laid out, and the full context of what was discussed.
And because their families are asking — “What did the doctor say?” — patients can share that summary with a tap. The daughter managing her mom’s care doesn’t have to call your office. The spouse who couldn’t make the appointment stays informed. Everyone’s on the same page.
Follow-ups that actually happen
When you tell a patient to schedule a follow-up with cardiology in three months, what usually happens? Nothing — until something goes wrong.
VisitRecall’s Up Next feature automatically turns your follow-up recommendations into a clear action plan for the patient. We help them get it scheduled, remind them when it’s time, and — here’s the part that matters to you — we take the summary from your visit and make it easy for them to share with their next provider. No hunting through notes. No “I think my doctor said something about...” The specialist gets real context before the patient even walks in.
What this means for your practice
Fewer callbacks
When patients can review what you said and look up terms they didn’t understand, they don’t need to call your office to ask again.
Better adherence
Patients who understand their care plan are more likely to follow it. Medications get taken. Referrals get scheduled. Lifestyle changes stick.
More productive visits
Patients show up with real questions that matter to them — not a blank stare and “I think I’m fine.”
Nothing changes for you
No integration. No EHR hookup. No new workflow. Your patients download the app themselves and use it on their own.
A note on recordings and liability
We take this seriously. VisitRecall’s Terms of Service explicitly prohibit the use of recordings for legal proceedings, disputes, or litigation against healthcare providers. We also educate patients on their state’s recording consent laws and encourage open communication with their providers.
This is a comprehension tool, not a surveillance tool. We built it because patients deserve to understand their care — and providers deserve patients who do.
Want to learn more about how VisitRecall supports your patients?
We’d love to talk about how VisitRecall fits into the care experience you’re building.
Get in Touch